Refund Policy
Last updated: 24 September 2026
Our projects are paid in milestones, so you only pay for each stage as it is approved. This page explains how refunds work.
Milestone payments
Unless your quotation states otherwise, projects are paid in four milestones: 30% after home page design approval, 30% after inner page design approval, 30% after development and 10% on final delivery.
Approved milestones
Payments for milestones that have been delivered and approved are not refundable, because the work for that stage has been completed.
Work that has not started
If you cancel before work on a paid milestone has started, contact us and we will review a refund for that milestone.
If something is not right
If a delivery does not match the agreed scope, tell us and we will correct it. Our aim is always to fix issues first. Where we cannot deliver what was agreed, we will discuss a fair solution with you, which may include a partial refund.
Dedicated developer plans
Monthly and hourly plans are billed for the time worked. You can stop or change a plan by giving notice before the next billing period.
Third-party costs
Costs paid to third parties on your behalf, such as themes, plugins, apps, hosting or domains, follow the refund policies of those providers.
How to request a refund
Email us with your project name and the reason for your request. We will respond within a reasonable time.
Contact us
If you have any questions about this page, please contact us:
- Shreeji Software
- A-914, Money Plant High Street, Jagatpur Road, Gota, Ahmedabad, Gujarat 382470
- Email: shreejisoftware1@gmail.com
- Phone: +91 91060 61554